Meto Live Privacy Policy

Meto Live respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use Meto Live, including our app, website, Agent Program, Host Program, live streaming features, verification process, payout features, and related services.

Effective Date: June 2026

Your Agreement to This Privacy Policy

By using Meto Live, registering as a Host or Agent, completing verification, joining live activities, or submitting payout information, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you provide directly, information generated when you use Meto Live, and information required to provide Host, Agent, verification, earning, and payout features.

2.1 Account Information

We may collect account information such as:

  • Name
  • Email address
  • Phone number
  • Google account information, if used for sign up
  • Meto Live account ID
  • Login information
  • Country or region
  • Account status

The Agent registration flow uses Meto ID and verification code, while Host and Agent users are required to use verified accounts for certain features such as withdrawal.

2.2 Profile Information

We may collect profile information such as:

  • Profile photo
  • Gender
  • Display name
  • Bio or profile details
  • Greeting Words
  • Live cover image
  • Photos, videos, or text added to your profile

Hosts may be required to complete profile details, set Greeting Words, and use clear profile or live cover images to access or improve Host features.

2.3 Verification Information

We may collect verification information to confirm eligibility, protect the platform, and prevent misuse.

  • Face verification data
  • Camera-based verification activity
  • Movements requested during verification, such as blinking or head movement
  • Host audition video
  • 30-second trial video
  • Meto ID submitted for review
  • Authentication status

Face verification is mandatory for Hosts to access features such as live streaming, and Hosts may need to face the camera, blink, or move their head as instructed.

2.4 Live Streaming and Interaction Data

We may collect information related to your live activities and interactions, such as:

  • Live stream activity
  • Public and private live broadcast activity
  • Chat activity
  • 1-on-1 message activity
  • Group chat activity
  • Party mode activity
  • Paid video call activity
  • Random video match activity
  • Gift activity
  • User engagement
  • Call response and connection activity
  • Stream duration
  • Performance activity

Meto Live includes public/private live streaming, chat, party mode, paid video calls, gift features, random video match, and other interactive earning features.

2.5 Earnings, Rewards, and Payout Data

We may collect information related to earnings, rewards, payout, and withdrawal, such as:

  • Gems
  • Coins
  • Diamonds
  • Gift records
  • Salary or bonus records
  • Agency commission records
  • Recharge activity
  • Withdrawal amount
  • Withdrawal history
  • Payout method
  • Wallet details
  • Bank transfer details
  • E-wallet details
  • Payoneer details
  • USDT or crypto payout details
  • Payout country or region
  • Payout status

The withdrawal process may require users to connect payout methods through My Wallet, and payout options may include bank transfer, e-wallet, Payoneer, or USDT/Crypto depending on country availability.

2.6 Agent and Agency Data

For Agents, we may collect and process agency-related information such as:

  • Invite Host link
  • Invite Sub-Agent link
  • Invited Hosts
  • Invited Sub-Agents
  • Invited members or users
  • Gain details
  • Ratio
  • Agency revenue
  • Team performance
  • Commission calculation data
  • Host and Sub-Agent performance data

The Agent Dashboard allows Agents to view invite links, gain details, ratio, and numbers of Sub-Agents, Hosts, members, or users invited.

2.7 Device, Usage, and Technical Data

We may collect technical data such as:

  • Device type
  • Operating system
  • App version
  • Browser type
  • IP address
  • Log data
  • Crash reports
  • Usage activity
  • Security events
  • Cookies or similar technologies on the website

This information helps us maintain platform performance, improve user experience, detect abuse, and protect account security.

How We Use Your Information

We use your information to provide, operate, protect, improve, and personalize Meto Live services.

  • Create and manage your account
  • Enable app login and account access
  • Process Host and Agent registration
  • Verify Host eligibility
  • Perform face verification and account authentication
  • Review Host auditions and trial videos
  • Enable live streaming, chat, video call, gift, and party mode features
  • Provide Agent Dashboard features
  • Track Host, Sub-Agent, and user invitation activity
  • Calculate gems, coins, diamonds, rewards, bonuses, salary, commission, and payout
  • Process withdrawal requests
  • Connect and verify payout methods
  • Detect fraud, fake identity, duplicate accounts, and rule violations
  • Enforce Meto Live rules and requirements
  • Improve app, website, dashboard, and service performance
  • Provide support and respond to user inquiries
  • Send important notices about account, payout, policy, or service changes
  • Comply with legal, tax, regulatory, and safety requirements

Face Verification and Audition Data

Meto Live may require Hosts to complete face verification before accessing Host features such as live streaming. During verification, Hosts may be asked to face the camera, blink, or move their head as instructed.

Hosts may also be required to complete a trial live session and record a 30-second video directly on the platform. The Host's Meto ID and audition video may be sent to an administrator for review.

We use verification and audition data to:

  • Confirm Host eligibility
  • Prevent fake or duplicate accounts
  • Protect platform safety
  • Review Host applications
  • Enable Host features
  • Enforce account and authentication rules
  • Prevent underage access or misuse

Important Note: Face verification and audition information may be reviewed by authorized administrators or service providers for verification, safety, compliance, and platform operation purposes.

Earnings, Commission, and Payout Data

Meto Live processes earnings and payout data to calculate and distribute rewards, salary, bonus, commission, gems, coins, diamonds, and withdrawals.

We may use payout data to:

  • Calculate Host earnings
  • Calculate Agent commission
  • Track recharge and reward activity
  • Verify minimum withdrawal requirements
  • Connect payout methods
  • Process withdrawal requests
  • Prevent payout fraud
  • Resolve payout disputes
  • Meet financial, tax, legal, or compliance requirements

Host salary may be transferred in gems to an Agent's Meto account, and the Agent may be responsible for withdrawing the payment. The document also lists payout schedule possibilities such as next-day or weekly settlement.

How We Share Your Information

We do not sell your personal information. However, we may share information when necessary to operate Meto Live, provide services, process payments, verify accounts, protect users, or comply with legal obligations.

Service Providers

Companies that help us operate the app, website, cloud hosting, analytics, security, customer support, verification, payout, and technical services.

Payment and Payout Providers

Banks, e-wallet providers, Payoneer, crypto payout providers, and other payment partners needed to process withdrawals or payouts.

Verification and Safety Providers

Providers or administrators that help review face verification, authentication, audition data, safety reports, fraud detection, or platform abuse.

Agents and Agency Dashboard Users

Certain Host, Sub-Agent, member, performance, gain, ratio, or invitation information may be visible to Agents through the Agent Dashboard where necessary to manage agency activity.

Legal or Regulatory Authorities

Authorities, regulators, courts, law enforcement, or other parties when required by law, legal process, safety needs, or compliance obligations.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to improve website performance, understand visitor behavior, remember preferences, and protect the website from abuse.

Cookies may be used to:

  • Keep the website functioning properly
  • Analyze traffic and usage
  • Improve website content
  • Remember user preferences
  • Support security and fraud prevention
  • Measure campaign or referral performance

You may control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

How Long We Keep Your Information

We keep your information for as long as necessary to provide Meto Live services, manage accounts, process payouts, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Retention may depend on:

  • Account status
  • Host or Agent activity
  • Verification status
  • Payout and withdrawal records
  • Legal or tax requirements
  • Fraud prevention needs
  • Dispute or investigation status
  • Platform safety requirements

When information is no longer needed, we will delete, anonymize, or securely retain it according to applicable laws and platform requirements.

How We Protect Your Information

We use reasonable technical, administrative, and organizational measures to help protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

  • Access controls
  • Account authentication
  • Secure storage
  • Monitoring for abuse or fraud
  • Limited access for authorized personnel
  • Review of suspicious activity
  • Technical safeguards for app, website, and dashboard systems

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable measures.

Your Rights and Choices

Depending on your location and applicable law, you may have rights over your personal information.

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update account or profile details
  • Delete your account or personal information
  • Withdraw consent where applicable
  • Object to certain processing
  • Request a copy of your data
  • Ask questions about privacy practices

Account Deletion: You may request account deletion by contacting us. Some information may need to be retained for legal, tax, payout, fraud prevention, security, or dispute resolution purposes.

Children's Privacy

Meto Live is not intended for children or minors. Hosts must be at least 18 years old, and minors are prohibited from appearing on camera.

We do not knowingly collect personal information from children where prohibited by law. If we discover that a minor has provided personal information or appeared in restricted features, we may take action such as removing content, restricting access, deleting information, or suspending the account.

International Data Transfers

Meto Live may operate in multiple countries. Your information may be processed, stored, or transferred to countries outside your country of residence. These countries may have different data protection laws.

When we transfer information internationally, we take reasonable steps to protect it according to this Privacy Policy and applicable legal requirements.

Third-Party Links and Services

Meto Live may contain links to third-party websites, app stores, payout providers, social media pages, or external services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. Please review their privacy policies before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, platform features, payout methods, verification process, or privacy practices.

When we update this Privacy Policy, we may revise the Effective Date above. Continued use of Meto Live after an update means you accept the updated Privacy Policy.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please contact us.

Privacy Policy FAQ

Does Meto Live sell my personal information?

No. We do not sell your personal information. We only share information when necessary to operate the platform, provide services, process payments, verify accounts, protect users, or comply with legal obligations.

Why does Meto Live collect face verification data?

Face verification is used to confirm Host eligibility, prevent fake or duplicate accounts, protect platform safety, and enable Host features such as live streaming.

Can I delete my account?

Yes. You may request account deletion by contacting us. Some information may need to be retained for legal, tax, payout, fraud prevention, security, or dispute resolution purposes.

Who can see my Agent Dashboard data?

Host, Sub-Agent, member, performance, gain, ratio, and invitation information may be visible to the relevant Agent through the Agent Dashboard where necessary to manage agency activity.

Are children allowed to use Meto Live?

No. Meto Live is not intended for children or minors. Hosts must be at least 18 years old, and minors are prohibited from appearing on camera.

How long is my data kept?

We keep your information for as long as necessary to provide Meto Live services, manage accounts, process payouts, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Does Meto Live use cookies?

Yes. Our website may use cookies, pixels, analytics tools, or similar technologies to improve website performance, understand visitor behavior, remember preferences, and protect the website from abuse.

Privacy Notice for Hosts and Agents

Because Hosts and Agents may use verification, live streaming, payout, referral, and dashboard features, Meto Live may process additional information related to identity verification, face verification, audition videos, live activity, earnings, commissions, payout methods, and agency performance.

Please read this Privacy Policy carefully before registering as a Host or Agent.

Use Meto Live with Confidence

Understand how we collect, use, and protect your data, and continue enjoying safe live streaming, verification, earning, payout, and agency features on Meto Live.